Returns

We're here to help. Many questions or concerns can be resolved quickly with a conversation. If something isn't right, contact us before starting a return.

We'll listen, help explore solutions, and make sure you feel confident moving forward.

Return eligibility varies by piece and by maker. Each product page states that piece's eligibility, its warranty, and any restocking fees.

Many made-to-order and freight-delivered pieces are final sale and cannot be returned or exchanged. If eligible, items must be returned within 14 days of delivery.

Where a return is accepted, items must be unused, in original condition, and in their original packaging. We can't accept a return on a piece with damage or marks that occurred after delivery.

Approved returns are subject to a 30% restocking fee. The customer pays all shipping/freight on returned items, and the original shipping charge is non-refundable.

Each piece we sell carries its manufacturer's warranty, which is stated on its product page.

If your order arrives damaged, let us know as soon as possible, within 48 hours of delivery.

Please take photos of the packaging and the item and contact us right away. For freight deliveries, note any damage on the carrier's delivery receipt before signing; damage not noted at delivery may not be accepted by the carrier.

We'll work directly with the manufacturer and delivery partner to correct any issues.

Once your return is received and inspected, we'll issue your refund to the original payment method.

Refunds are typically processed within 5–7 business days.

Please note that shipping charges are non-refundable.

We're always happy to help. Whether you're unsure if an item is eligible for return or simply looking for another perspective, we're only a message away.